Experience Design Director at ORM
Retail | London, United Kingdom, GB
Australian born, Greek raised, British educated, Experience Strategist and Designer with 15 years experience defining and designing customer experiences.
For the last five years I have specialised in multichannel retail, developing and delivering strategies and solutions with special focus on in-store, cross channel, and mobile digital experiences. That included leading the user experience team at John Lewis, running experience strategy for the Aurora Fashion brands, introducing experience design to House of Fraser, and leading the experience design team at M&S.
I currently lead the ORM Design Studio, offering leadership, expertise, and direction in design research, user experience, user interface design, and service design.